Privacy & Security
Thank you for visiting www.Calypsa.com (the “Website”). This privacy and security policy (the “Policy”) explains the information we collect about you, how we use it, how we protect it, and what choices you have. This Policy is part of the Terms & Conditions of Use that govern the Website and is binding on all Website users.
If you do not agree to this Privacy Policy, please discontinue use of the Website.
What information do we collect and how do we use it?
Calypsa.com collects personal information from you to provide the best shopping experience, process orders, improve our services, and send relevant marketing. The types of personal information we collect include your name, telephone number, email address, shipping and billing address, and payment details.
You provide this information when you:
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Register an account
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Place an order
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Subscribe to emails or SMS
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Participate in a promotion, survey, or sweepstakes
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Write a review or share user-generated content
We use this information to process and fulfill your orders, communicate with you about your order and account, send you marketing offers (if you opt in), and improve your shopping experience. We may combine information collected online with information from other sources to personalize communications and promotions.
Disclosure of Information
We may share your information with:
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Our service providers who help us operate the website, fulfill orders, process payments, and send communications
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Partners involved in co-branded promotions or sweepstakes (if you participate)
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Advertising or analytics partners to improve our website and marketing
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Government or law enforcement when required by law
We do not sell your personal information. We do not share your payment information with third parties except for order processing or fraud prevention.
Your Privacy Rights and Choices
You can access or update your information at any time by logging into your account or contacting customer service.
You may opt out of promotional emails or SMS by clicking the unsubscribe link in messages or by contacting us. You may also request that we delete your information, subject to applicable legal exceptions.
California residents may have additional rights under the California Consumer Privacy Act (CCPA), including:
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The right to know what data we collect
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The right to delete personal data
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The right to opt out of the sale or sharing of personal data
To make a privacy request, contact: support@calypsa.com
Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to improve your site experience, keep items in your cart, personalize content, and analyze traffic. You can disable cookies in your browser, but some features may not function properly.
Our partners may also use tracking tools to measure ad effectiveness and personalize content. These technologies may collect IP address, browser type, pages viewed, and more.
Secure Shopping
We use Secure Socket Layer (SSL) encryption and industry-standard measures to protect your personal information. Despite our efforts, no data transmission over the Internet is 100% secure. By using our website, you accept these risks and agree to take responsibility for keeping your account credentials secure.
If you prefer not to order online, you may call 1-877-957-2883 to place your order over the phone. Please have your product details ready.
We will never ask for sensitive personal information via email.
Children’s Privacy
Calypsa.com is intended for users aged 18 and older. If you are under 13, you may not use the website or submit any personal information. We do not knowingly collect data from children under 13. If we discover that we have collected such data, we will delete it promptly.
International Users
If you access the Website from outside the U.S., your information may be transferred and processed in the United States. By using the Website, you consent to this transfer.
Policy Changes
We may update this Policy from time to time. Updates will be posted on this page with the new effective date. Your continued use of the Website means you accept the updated Policy.
Contact Us
If you have questions or would like to exercise your privacy rights, please contact:
Calypsa Customer Support
Email: Hello@calypsa.com
Phone: 1-877-957-2883
Mailing Address: 136 Madison Ave, New York, NY 10016, USA
Effective Date: June 11, 2025
