US Return Policy
At this time the following return policy is for US customers only. If you are not a US customer please look at our international return policy.
We hope you love what you ordered. But in case you don't—perhaps it's a little too big or the style just isn't you—we'll provide you with a quick and easy return.
ModLi will provide you with a shipping label for a $6.95 fee that will be deducted from your refund.
Eligibility:
Unworn and unwashed merchandise may be returned within 45 days of purchase. Product tags must be intact.
Please note that products purchased as a package (ie., 3 pack) must be returned as a package.
Items not eligible for Refund or Store Credit:
- Custom made dresses
How to return an item:
- Step 1: Submit a return form here.
- Step 2: A ModLi customer service representative will email you with return instructions and a pre-paid shipping label.
- Step 3: Send item within one week of receiving shipping label.
Please allow 5 to 10 business days for package transit, plus an additional 5 to 7 business days for refund to appear in your account.