PIPEDA Privacy Policy

Privacy Policy (PIPEDA Compliant)

Last updated: June 5, 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service. It also informs You of Your privacy rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) and how Canadian law protects You.

By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Accountability

Calypsa is responsible for the personal information under its control and complies with PIPEDA. We have designated individuals who ensure our compliance with privacy principles and respond to related inquiries.

Interpretation and Definitions

Interpretation

Words with capitalized first letters have defined meanings under the following conditions. These definitions apply whether the terms appear in singular or plural.

Definitions

Account: A unique account created for You to access our Service or parts of our Service.
Company: Refers to Calypsa, referred to as "the Company", "We", "Us" or "Our" in this Privacy Policy.
Country: Refers to Canada (for the purpose of PIPEDA compliance).
Cookies: Small files placed on Your Device by a website, storing details of browsing history.
Device: Any device capable of accessing the Service (computer, mobile, tablet).
Personal Data: Any information relating to an identified or identifiable individual.
Service: Refers to the Website.
Service Provider: A natural or legal person processing data on behalf of the Company.
Usage Data: Data collected automatically through use of the Service.
Website: Refers to Calypsa, accessible from https://www.calypsa.com
You: The individual accessing the Service or the entity represented.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may ask for personally identifiable information such as:

Email address
First and last name
Phone number
Mailing address (Street, City, Province, Postal Code)

Usage Data

Collected automatically and may include:

IP address
Browser type/version
Pages visited and duration
Date and time of access
Device information and diagnostics

Tracking Technologies and Cookies

We use Cookies, Web Beacons, and other tracking technologies:

Browser Cookies
Session and Persistent Cookies
Web Beacons

Cookies help us:

Authenticate users
Remember preferences
Analyze performance

For more information, see our [Cookies Policy].

Use of Your Personal Data

We use Personal Data for:

Providing and maintaining the Service
Managing user accounts
Processing purchases and contracts
Communicating updates and offers (with opt-out option)
Responding to requests
Improving our services
Legal and business continuity purposes

We will not use Your data for additional purposes without Your consent, unless required by law.

Sharing of Your Personal Data

We may share Your Personal Data:

With Service Providers (e.g. analytics, payment)
During business transfers
With affiliates (subject to this Privacy Policy)
With business partners for joint offers (with consent)
In public user interactions (e.g. reviews)
When required by law or with Your consent

Retention of Your Personal Data

We retain Personal Data only as long as necessary:

To fulfill legal obligations
To complete contractual or service commitments
For internal reporting and security purposes

Transfer of Your Personal Data

Your Personal Data may be transferred outside of Canada. We ensure your data receives comparable protection as required under PIPEDA through:

Contracts with processors
Adequate safeguards
Informed user consent where applicable

Access and Correction

You have the right to:

Access your personal data
Request correction of incomplete or inaccurate information

To make such a request, contact us at hello@calypsa.com.

Security of Your Personal Data

We take commercially reasonable steps to secure Your Personal Data. However, no system can be guaranteed 100% secure.

Children's Privacy

Our Service is not directed to anyone under 13. We do not knowingly collect data from children under this age. If we become aware of such collection without parental consent, we will delete the data.

Your California Privacy Rights

Shine the Light Law

California residents can request information about disclosure to third parties for direct marketing.

Removal of Minor Content

Minors under 18 may request removal of content they posted. Contact us with your account email to request this. Note: Removal is not guaranteed in all cases.