For U.S. customers:

You can start a return or exchange through our Returns Portal.

Once your request is submitted, you’ll receive a prepaid return label by email.

For international customers:

We currently do not offer exchanges.

To get a different item, please return your order and place a new one, based on current availability.

Once your return label is issued, items must be shipped within 14 days.

Initiate a Return

You can return items within 30 days of delivery.

Items must be unworn, unwashed, and returned with original tags and hygiene liners attached.

You have three options:

Exchange - Swap your item for a different size, color, or style (U.S. customers only)

Store Credit - Get your full purchase amount plus a 15% bonus.

Refund - Get your money back to your original payment method

For international customers: Exchanges are not available. To receive a different item, you must return your order and place a new order separately. You can return your item for a refund or store credit.

For U.S. customers:

• Exchanges for the same item (different size or color) are free
• Store credit returns are free
• Refunds to the original payment method include a $5.95 return shipping fee
  

For international customers:

• We do not provide prepaid return labels
• Customers are responsible for return shipping costs
• Returns must be sent using a tracked shipping method, and the tracking number must be shared with us
• Returns without a valid tracking number cannot be processed
• Any duties, taxes, or additional fees are the customer’s responsibility and may be deducted from your refund if unpaid
• Returned items remain the customer’s responsibility until received at our warehouse

The following items cannot be returned or exchanged:

• Bikini bottoms
• Sunglasses
• Final sale items

All other items must be returned in original condition, unworn, unwashed, and with tags and hygiene liners attached.

• Once your return is received at our warehouse, refunds are processed within 5–7 business days to your original payment method
  
• Store credit is issued once your returned items are received and approved
  
• Exchanges are processed once your return is received and are subject to item availability
  
• Please allow 5–10 business days for your return to arrive at our warehouse
  
• Once your return label is issued, items must be shipped within 14 days

If your order includes a promotion (such as “Buy 2, Get 1 Free” or similar offers), the discount is distributed across all items in the order.

Refunds are based on the actual amount paid per item after the discount is applied.

For U.S. customers:

• For the same item (different size or color):
  Exchanges are processed as a direct 1:1 exchange. No price adjustments are made.
  
• For a different item:
  Price differences will apply. You may be charged or refunded based on the price of the new item.
  

For international customers:

Exchanges are not available.
To receive a different item, you must return your order and place a new order at the current price.

If you choose store credit, you’ll receive your full purchase amount plus a 15% bonus.

Store credit is issued once your returned items are received and approved, and is valid for 2 years.

Store credit cannot be transferred or reversed once issued.

If you received a damaged or defective item, please contact our customer support team as soon as possible.

Include your order number and a photo of the item so we can review and resolve the issue.